Experience
Point Park University 2018 - 2021: Student Fundraiser, Resident Educator, Student Ambassador
Serve as an ambassador of the University by establishing an open line of communication between the University and its supporters. Call constituents (alumni, parents, and friends of Point Park) to build personal rapport, update demographic information, and acquire gifts to the Annual Fund. Cultivating Point Park culture through shared stories and experiences. Work with other student callers in a team-oriented environment to achieve institutional goals. Handle personal information with extreme confidentiality.
PLS Financial Services January 2022 - November 2022: Assistant Store Manager
In my role as Assistant Store Manager it was my duty to aid the Store Manager with recruiting, developing, and motivating store employees who exceed internal and external customer expectations. I was responsible for ensuring compliance with federal, state, and local regulations; conducting internal auditing on a regular basis, including research to fill in any information gaps, make plans for improvement in compliance reporting; establishing a strong customer service/selling culture to maximize sales through commercial customer cashing program; helping store to hit revenue goals through collection efforts, including calling actors of bad debt, such as persons and non-person entities,.
BrightView Enterprise Solutions 2022 - Present: Area Manager
Supervised and directed subcontractors schedule, implementation of services, fieldwork, and compliance through the on-boarding process and end of contracted term. Provided guidance to the strategic sourcing team for terminations and facilitated the process through internal/external systems to support operations and billing. Setup daily and weekly meetings to follow up on service quality items. Completed payment research and resolution. Assessed and managed 700+ sites in the Southern region (USA) with our clients varying from Target, 7-Elevan, Bank of America to KinderCare, Cox Communications, Amazon, and UPS.
Goals
Educational
Finish Code 201
Personal
Learn how to skate backwards
Professional
Learn 5 new things about a career in software development
Emotional
Practice healthier habits
My Top Ten
A special interest of mine is anime - since you're getting to know me, I figured I'd share my top ten favorite anime! Disclaimer: These are anime the top anime that I enjoying watching, not top ten anime of all time.
That Time I Was Reincarnated As A Slime
Akame Ga Kill
Akudama Drive
Demon Slayer
Jujitsu Kaisen
Nana
Assassination Classroom
Made In Abyss
Rise of Shield Hero
Classroom Of The Elite